What should I do if I’ve just had an accident or injury?
Accidents are always a surprise, and usually very chaotic. We recommend that you prepare yourself and be ready to do a few simple things immediately after an accident:
- Call the police, and an ambulance if necessary. Even if you’re not hurt, it’s important for insurance purposes to have a police report of the accident.
- Take pictures. You probably have a smartphone, so make sure you snap some photos of the accident scene, your vehicle, and if necessary, your injuries. Your photos could be useful for insurance purposes.
- Call your insurance provider. Your insurance provider has processes for auto accidents. Make sure you notify them as soon as possible following your accident so they can begin working for you.
Call us and make an appointment. Even if you are unsure about the extent of your injuries, or if you are injured at all, you still need to get checked out by a doctor. Some injuries develop over time and are not instantly noticeable.
Will you treat me if I don’t have insurance?
We focus on injured victims of auto accidents where the at fault party’s auto insurance pays for treatment. Most victims of auto accidents do not need insurance to receive medical treatment. Health insurance will not pay and is not accepted. There are occasions where the at fault party’s or single car accident victim’s auto insurance includes coverage for medical treatment – please call our office to discuss.
How do I pay?
We handle payment collection through third party auto insurance. We focus on injured victims of auto accidents where the at fault party’s auto insurance pays for treatment. Most victims of auto accidents are not responsible for paying for their medical care as a result of the accident. There are occasions where the at fault party’s or single car accident victim’s auto insurance includes coverage for medical treatment – please call our office to discuss.
How do I make an appointment?
You can call us to schedule your appointment or book online through our website. Walk-in appointments are available.
How long does a typical visit take?
We can typically see you same day or next day. During your visit you will be evaluated by a licensed physician, you will receive necessary imaging (x-ray, MRI, CT), you will receive prescribed therapeutic treatment, and you will leave with medications if necessary. Please allow for 90 minutes for your first visit for the full process of check in, evaluation, imaging, and therapeutic treatment. Follow up visits for therapeutic treatment and reevaluations typically take 30 – 60 minutes.
What are your COVID-19 procedures?
We are taking the COVID-19 pandemic very seriously. Our entire staff is equipped with PPE, including masks, face shields, gloves, and gowns. Regular hand-washing and sanitizing is enforced for all our team members.
For patients, we’ll take your temperature when you arrive to check for fever. We recommend that you wear a mask, but if you don’t have one, we’ll provide one for you.
Do you handle all my treatments, or will you refer me to a specialist?
Our team of physicians and PAs can handle nearly all diagnosis procedures, and we will take care of as much of your treatment as you allow. In the event you require treatment that is not available at our facility, we will refer you to a specialist. We strive to provide as much treatment for our patients on-site as we possibly can.
What do I need to bring with me to my appointment?
Our model is to collect payment from the at fault party’s auto insurance. Please bring as much claim information and auto insurance information as possible. It would be helpful if you had an ID of some sort, but it’s not necessary. What’s most important is that you come see us as soon as possible after your accident. Don’t worry about having all the necessary paperwork or a form of payment, because you don’t have to pay out-of-pocket for your first visit.
